Inquiry

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Pre-sale Service

The wide product range enables us to provide our customers with stand-alone machines or complete processing plants. Based on our customers’ request and budget, our experts make efficient, reliable solutions. Following customers’ order we produce strictly, what’s more, before placing the order every customer has the chance to visit zenith working machines or complete plant in the site.

To ease the trip for every visitor to China, in particular the first-time visitor, we provide for free relevant visitor-friendly services including invitation letter preparation, hotel reservation, airport pick-up, in city transportation, and sightseeing guide, etc.

Services during the sale

In the process of the clients buying the products, we will through a series of rigorous service style to provide clients the satisfactory and considerate service.

If you are an export client, we will support you the thoughtful documentary service from the date of signing the contract until the equipment installation and modulation finished.

ZENITH through the own established system that have efficient mechanism, worldwide service and excellent supply network, ensure the spare parts and materials' demand and consumption of the clients in production activities.

After-sale Service

Experienced technicians guidance is available on the phone, and on the internet. One or more engineers will be dispatched to the quarry site to help install the customers’ plants. Necessary training about machine daily maintenance to local workers is provided also.

After-Sales department is made of well-trained employees and installation engineers, the installation engineers are special and professional members of Zenith, they are now strategically located home and abroad, working for our customers.